These general conditions of sale are a translation of the French version. In the event of a problem, the French version of the general conditions applies.
Article 1 : General conditions of sale
The offer and sale of products on our website www.family3-0.com are governed by these general conditions of sale.
The general conditions of sale can be modified and in particular in consideration of possible normative changes. The new general conditions of sale will apply on their date of publication on www.family3-0.com.
Article 2 : Order validity
The contract is concluded when www.family3-0.com receives by electronic means the confirmation of the order, once the accuracy of the data relating to the order has been verified.
Before proceeding with the purchase of the products by confirming your order, you are asked to carefully read these general conditions of sale.
By transmitting the order confirmation electronically, you unconditionally accept and you undertake to respect these general conditions of sale in relations with www.family3-0.com.
If you do not agree with the terms indicated in these general conditions of sale, we invite you not to transfer your order form for the purchase of products on www.family3-0.com.
By sending your order confirmation, you confirm that you know and accept these general conditions of sale without reservation.
Article 3 : Validation
The data recorded by www.family3-0.com during the validation of commercial sale constitute the proof of all the transactions made by www.family3-0.com and its customers.
The data recorded by the payment system constitutes the proof of financial transactions.
Article 4 : Availability
Our product offers are offered within the limits of available stocks.
Make sure your contact details are correct: name, address, email and phone number.
Check at the time of ordering, item by item, that the number, color, size and price have been taken into account in your order form.
When a product is no longer available, it is displayed "Sold Out" and it is therefore no longer possible to order it.
However, if the product in question becomes available on the site again then we can inform you by e-mail.
Article 5 : Prices
The prices of our products are indicated in Euros all taxes included. These prices are also communicated in Pound Sterling, US Dollar and South Korean Won through currency conversion.
In the event of an order to a country other than Metropolitan France, you are the importer of the product (s) concerned.
For all products shipped outside the European Union and DOM-TOM, the price will be calculated excluding tax automatically on the invoice. Customs duties, local taxes, import duty to State taxes, are likely to be required. These rights are not the responsibility of www.family3-0.com. They are your responsibility and are your sole responsibility both in terms of declaration and payment to the competent authorities and bodies in your country.
www.family3-0.com reserves the right to modify the prices at any time but the products will be invoiced on the basis of the prices in force at the time of the recording of the orders, subject to their availability.
Article 6 : Payment
All orders shipped to France and the EU are expressed in Euros, all taxes included, with the VAT rates in force in France.
Additional information may be requested to secure your payment.
Article 7 : Security
Our website is the subject of a security system. We have adopted the SSL decryption process and have also reinforced all the scrambling and encryption processes to protect as effectively as possible all sensitive data related to means of payment.
Article 8 : Intellectual property
All texts, comments, works, illustrations and images reproduced on the site www.family3-0.com are reserved under copyright as well as intellectual property by the whole world.
As such, in accordance with the provisions of the Code of Intellectual Property, only use for private use is tolerated subject to different or more restrictive provisions of the Code of Intellectual Property. Any other use constitutes an infringement and is punishable under intellectual property without prior authorization from www.family3-0.com.
Any total or partial reproduction of the catalog of www.family3-0.com is strictly prohibited. All rights reserved.
Article 9 : Applicable law - Disputes
This contract is signed in the French language and subject to French law. In the event of a legal dispute, only the French courts will be competent.
Article 10 : Personal information
www.family3-0.com undertakes not to divulge the information you provide to third parties. These remain confidential, they will only be used by our internal services for the processing of your order, to strengthen and personalize the communication, the cultural offer of the product reserved for our customers.
Consequently and in accordance with the Data Protection Act of January 10, 1978, you have the right to access, rectify and oppose your personal data. To do this, all you need to do is send us a request online ([email protected]).
Article 11 : Responsibility
The products offered comply with current French legislation. It is your responsibility to check with the local authorities in your country the possibilities of importing or using the products or services you plan to order.
The photographs and texts reproduced, illustrating the products presented are not contractual. Consequently, the responsibility of www.family3-0.com could not be engaged in the event of error of photograph or of text.
www.family3-0.com would not be held responsible for the non-performance of the contract concluded in the event of shortage of stock, unavailability of the product, in the event of force majeure, disruption, flood, fire or strike in particular postal services and means of transport or communication.
Article 12 : Information requests / Order tracking
+33 (0)7 49 28 71 75