Deliveries

family-avignon.com makes a commitment to supply you with products of high quality.

The delivery is FREE (except sales period & discount) in metropolitan France. The Delivery is offered from 150€ abroad. See price details below.

Products will be delivery at address indicated during the process of order.

We do our best to delivery you under 48/72h. In case of difficulties, we make a commitment to hold you informed about these.

For Korean customers, you can make a request for FTA (Free Trade Agreement) by emre-family@hotmail.com

www.family-avignon.com is contractually connected with The Post office for the sendings France and in EU and rest of the world, in simple colissimo. www.family-avignon.com is also contractually connected with Chronopost for the Express Delivery in France, EU and rest of the world.

In case of unusual delay, an e-mail will be sent to you.

All orders with 50%OFF or more, any refund, and return can be able. From 3.07.19 to 11.08.19 all shipping is without minimum orders (free shipping).

Prices

CarrierPrices
Pick up in store Free

Classic Delivery France - Colissimo

Delivery within 2-3 working days

at home, Pick'up relay or post office

€9

Free from €50 of purchase*

Express Delivery France - Chronopost

Next day delivery for all orders placed before 3pm (excluding weekends)

at home, Pick'up relay or post office

€25

Classic Delivery EU - Colissimo

Delivery at home within 5-9 days

 €15

Free from €150 of purchase*

Express Delivery EU - Chronopost

Delivery in 1 to 3 days to Europe

at home or Pick'up relay

€45

Classic Delivery Outside EU - Colissimo

Delivery at home within 5-9 days

 €30

Free from €250 of purchase*

Express Delivery Outside EU - Chronopost

Delivery at home in 2 to 5 days to the rest of the world

€130

* Excluding periods of sales and promotions

Returns

Nevertheless, if you are not satisfied with the bought product, Family makes a commitment to exchange to you or refund your money. The returns are FREE (except sales periods & discount), as well for international customers.
You have a deadline of 14 days from the date of reception to send back us products. You beforehand have to send the box to the address : 1, Rue Carnot 84000 Avignon (FAMILY).
Damaged or incomplete articles will not be refund.

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