Deliveries makes a commitment to supply you with products of high quality.

The delivery is FREE (except sales period & discount) in metropolitan France. The Delivery is offered from 150€ abroad. See price details below.

Products will be delivery at address indicated during the process of order.

We do our best to delivery you under 48/72h. In case of difficulties, we make a commitment to hold you informed about these.

For Korean customers, you can make a request for FTA (Free Trade Agreement) by is contractually connected with The Post office for the sendings France and in EU and rest of the world, in simple colissimo. is also contractually connected with Chronopost for the Express Delivery in France, EU and rest of the world.

In case of unusual delay, an e-mail will be sent to you.

All orders with a discount can't process to refund, and return can't be able. 

Pick up in store Free

Classic Delivery France - Colissimo

Delivery within 2-3 working days

at home, Pick'up relay or post office


Free from €50 of purchase*

Express Delivery France - Chronopost

Next day delivery for all orders placed before 3pm (excluding weekends)

at home, Pick'up relay or post office


Classic Delivery EU - Colissimo

Delivery at home within 5-9 days


Free from €150 of purchase*

Express Delivery EU - Chronopost

Delivery in 1 to 3 days to Europe

at home or Pick'up relay


Classic Delivery Outside EU - Colissimo

Delivery at home within 5-9 days


Free from €250 of purchase*

Express Delivery Outside EU - Chronopost

Delivery at home in 2 to 5 days to the rest of the world


* Excluding periods of sales and promotions


Nevertheless, if you are not satisfied with the bought product, Family makes a commitment to exchange to you or refund your money. The returns are FREE (except sales periods & discount), as well for international customers.
You have a deadline of 14 days from the date of reception to send back us products. You beforehand have to send the box to the address : 1, Rue Carnot 84000 Avignon (FAMILY).
Damaged or incomplete articles will not be refund.

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